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2025-2026 AACC Title IV Student Loan Code of Conduct

Anne Arundel Community College (AACC) employees are required to comply with the following code of conduct set by the Higher Education Opportunity Act with regard to participation in Title IV programs that prohibits conflict of interest for financial aid personnel and those who have responsibilities with respect to educational loans [HEOA § 487(a)(25)]. In compliance with federal law, AACC agrees to follow these specific policies [HEOA § 487(e)].

The Student Loan Code of Conduct applies to all employees who work in the AACC Financial Aid Office and all other AACC employees, including agents of the college, who have responsibilities related to educational loans or other forms of student financial aid. Items in this Code of Conduct provide additional standards of conduct for employees with responsibility for student financial aid and do not replace any existing or future requirements imposed by the State of Maryland or other AACC related codes of conduct, conflict of interest policies, ethics training, or other such requirements. 

The Student Loan Code of Conduct also confirms that AACC does not have preferred lender arrangements of any kind or a preferred lender list.

Revenue Sharing

AACC shall not enter into any revenue-sharing arrangements with any lender, guarantor or servicer. Revenue-sharing arrangement is defined by the Higher Education Opportunity Act of 2008, amending the Higher Education Act of 1965, Pub. L. # 110-315 (2008), (“HEOA”) as any arrangement between a college and a lender that results in the lender paying a fee or other benefits, including a share of its profits, to the college, or its officers, employees or agents, as a result of the college recommending the lender to its students or families of those students.

Gifts

Financial Aid office employees are prohibited from soliciting or accepting any gift from a lender, guarantor, or servicer of education loans. A “gift” is defined as any gratuity, favor, discount, entertainment, hospitality, loan or other item. This includes a gift of services, transportation, lodging, or meals, whether provided in kind, by purchase of a ticket, payment in advance, or reimbursement after the expense has incurred. 

A gift does not include:

  1. A brochure, workshop, or training using standard materials relating to a loan, default aversion, or financial literacy, such as a brochure, workshop or training;
  2. Food, training, or informational material provided as part of a training session designed to improve the service of a lender, guarantor, or servicer if the training contributes to the professional development of the institution's officer, employee or agent;
  3. Favorable terms and benefits on an education loan provided to a student employed by the institution if those terms and benefits are comparable to those provided to all students at the institution;
  4. Entrance and exit counseling as long as the institution's staff are in control of the counseling and the counseling does not promote the services of a specific lender;
  5. Philanthropic contributions from a lender, guarantor, or servicer that are unrelated to education loans or any contribution that is not made in exchange for advantage related to education loans, and
  6. State education grants, scholarships, or financial aid funds administered by or on behalf of a State;

Contracting Arrangements

No AACC officer, employee, or agent employed in the Financial Aid Office or otherwise responsible for education loans shall accept from any lender or its affiliate any fee, payment or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to or on behalf of a lender, guarantor, or servicer of education loans.

Preferred Lender Status

AACC participates in the William D. Ford Federal Direct Loan Program, which provides student and parent loans through the U.S. Department of Education.

  • Lenders in the private student loan industry will not be given a preferred status. AACC does not have any preferred lender arrangements that give any lender an advantage in securing business from its students.
  • AACC does not provide students with a preferred lender list from which to select a lender for a private student loan.
  • All loans are processed without regard to lender or mode of transmission (i.e., electronic or paper).
  • AACC’s officers, employees or agents will not steer borrowers to particular lenders, or delay loan certifications. This prohibition includes assigning any first-time borrower’s loan to a particular lender as part of the award packaging process or through other methods.

Private Loan Certification

AACC will not assign a borrower’s private student loan to a particular lender; all decisions will be made by the borrower in his/her independent review of borrower benefits and lender services. AACC will not refuse to certify, or delay certification of, any loan based on the borrower’s selection of a particular lender or guaranty agency.

Opportunity Pool Loan

AACC will not request or accept from any lender any offer of funds to be used for private education loans (as defined in section 140 of the Truth in Lending Act), including funds for an opportunity pool loan to students in exchange for AACC providing concessions or promises regarding providing the lender with (i) a specified number of federal loans made, insured or guaranteed; (ii) a specified federal loan volume; or (iii) a preferred lender arrangement for such loans.

Staffing Assistance

AACC will not request or accept from any lender, guarantor, or servicer of student loans any assistance with call center staffing or financial aid office staffing. A lender may provide professional development training, educational counseling materials (as long as the materials identify the lender that assisted in preparing the materials), or staffing services on a short-term, nonrecurring basis to assist the school with financial aid-related functions during emergencies, including State-declared or federally declared natural disasters, and other localized disasters and emergencies identified by the Secretary.

Advisory Board Compensation

Employees of the Financial Aid Office serving on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors, are prohibited from receiving anything of value from the lender, guarantor, or group of lenders or guarantors, except that the employee may be reimbursed for reasonable expenses incurred in serving on such advisory board, commission, or group.

Other Conflicts of Interest

All employees of the AACC Financial Aid office and any agents responsible for education loans are prohibited from having any conflicts of interest with respect to their responsibilities for Title IV education loans.  

In addition to the items above, as a member of the National Association of Student Financial Assistance Administrators (NASFAA), AACC also follows the standards established in NASFAA’s Statement of Ethical Principles and Code of Conduct for Institutional Financial Assistance Professionals.

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